Season 2
How Your Pricing Model Might Be Holding Back Your Business
Kenny Chapman and Chris Crew discuss why pricing is one of the most powerful—and misunderstood—drivers of profitability in home service businesses. They break down common pricing mistakes, the importance of price integrity, a...
Want to Increase Profitability? Fix These 5 Areas First
Kenny Chapman and Chris Crew discuss profitability and why it should be the driving force behind every decision you make in business. They break down the hidden costs that sneak into your operation, why most contractors misun...
Mailbag Episode: Why Doing the Basics in Business Is the Most Underra…
Kenny Chapman and Chris Crew answer some audience questions in the second mailbag episode of this season. They break down why the HVAC industry is one of the most reliable spaces to build in, what to watch out for when buying a business, and why doing...
How to Build a Business That Supports Your Life, Not Drains It
Kenny Chapman and Chris Crew sit down with Stephen Christopher of Wit Digital, an innovative marketing agency for any home service business. They break down the real reasons marketing efforts often fall flat in the home service business space. The...
Direct Mail & Marketing Isn’t Dead: Here’s How to Make It Work
Direct mail isn’t dead—and it won’t die until mailboxes die. Kenny Chapman and Chris Crew break down why direct mail still works and how to get the most out of it in the digital age. They discuss how to craft high-impact direct mail, ways to...
Winning at Social Media Marketing: What Home Service Businesses Need …
Social media marketing is one of the most valuable tools for home service businesses – but only if done right. Kenny Chapman and Chris Crew break down how contractors can use social media to build trust, attract customers, and grow their brand and...
Beyond Five Stars: The Smart Way to Use Reviews to Boost Your Business
Kenny Chapman and Chris Crew talk about all things business reviews. They share compelling statistics about the role reviews play in the purchasing process, how to handle negative reviews, and how your online presence can either multiply or diminish...
Mailbag Episode: How to Grow Your Business Through Pricing, Sales Str…
This episode is a mailbag episode in which Kenny Chapman and Chris Crew tackle a couple of crucial questions from audience members. From the biggest concern that keeps them up at night to the #1 cause of business failures and increasing credit card...
From Sales Grit to Growth: Lessons from Mid-America Mister Sparky
Kenny Chapman and Chris Chrew welcome Darrell Boyd and Aaron Hagan from Mid-America Mister Sparky! They take back the curtain on Mister Sparky’s winning strategy for sales success – including the key role of company culture, the power of grit, and...
Turning "Just Looking" Shoppers into Paying Customers
“How do I turn ‘just looking’ prospects into paying customers?” is probably one of the most recurring questions among home service salespeople…and that’s exactly what hosts Kenny Chapman and Chris Crew tackle in this episode of the Home...
Conquering the "I Need to Talk to My Spouse" Objection
“I need to speak to my spouse.” That’s an objection that many home service salespeople fear – you hear that, you’re doomed… Why do some people bring that point up during an appointment and what can you do to conquer that objection to...
Price Is Too High! - Objection Obliteration
In the first episode of season 2 of the Home Service Business Success Show, hosts Kenny Chapman and Chris Crew tackle one of the most common objections in sales: “The price is too high!” They break down why many home service business owners...